There’s a key aspect missing from current dialog on approaches to scaling Agile and other contemporary SDLC practices: Unified Communication.
UC is an extensive area of product development; with a huge number of VOIP and telecommunications companies competing to provide compelling new functionality. UC is also a rich area of communications philosophy about how to enable increasingly distributed businesses to work together with increasing efficiency and balance. And this is a key point: software development teams are not facing the challenge of globally distributed teams in a vacuum. Businesses worldwide are seeking solutions to address these challenges. It’s certainly worth understanding what the communications industry recommends.
Relevant UC products include at least the following:
- High Definition (HD) voice conferencing
- HD video multi-stream conferencing
- Presence, messaging, and collaboration
- Mobile
What are best practices for the use of these powerful tools? Where do they fit in Agile and other modern SDLC that emphasize the importance of communication? Global services, the Managed Resource Model, and other drivers for distributed teams, are increasingly important. Unified Communication has a key role to play in enabling them.
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